Referral
7. What is the role of your PCP in Referral?
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The Service Coordination Model and PPPS developed by your PCP will outline
how Referral will happen in your local area.
Your PPPS can be found by
clicking here:
http://www.health.vic.gov.au/pcps/publications/ppps.htm
or by visiting your local PCP website which can be
found at:
http://www.health.vic.gov.au/pcps/contact.htm
Open the following document to view a copy of our Referral
PPPS:
Interagency Service Coordination Protocol Manual Chapter 4. pg. 22 - 24 (550kb, Acrobat PDF)
Typical Referral PPPS include:
- Use of the Service Coordination Tool Templates including quality standards
for information collection and documentation.
- Business Rules covering use of fax, email or e-referral systems.
- Communication and feedback requirements.
- Consent and privacy.
- Response times for:
- referrals made for clients in crisis or with urgent needs, and
- feedback.
 Activity
Complete
the following activity:
If your agency uses e-referral make sure you are booked in for a training
session.
Additional Information Point
Additional information and resources related to referral can be found
at:
http://www.health.vic.gov.au/pcps/coordination/index.htm
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